Shipping Information

EMA are specialists in transporting live fish and coral all around New Zealand, we’ve been moving these delicate animals around the country since 2017 and have developed proven handling techniques, combined with various transport methods to ensure your new addition arrives in the best condition possible.

It’s important to understand that shipping and acclimation into a new system is the most stressful event a fish or coral will ever go through. The quicker and less transport ‘links’ a fish/coral has to go through, the greater chances of long term success. That’s why we prefer our same day airfreight option.


Pick Up / Order Collections

Local to our Auckland Store? Simply place your order online or instore, and come and collect your purchase. We are open 7 days a week for your convenience.

Overnight Livestock Courier Service

We offer an overnight livestock courier service with New Zealand Couriers for livestock.

Livestock is shipped in separate bags (snails are bulk packed as per industry standard), with medical grade oxygen injected into each bag, an agent that reduces stress and ammonia toxicity added to fish bags, and a heat pack (or two) added to each polybox to ensure a optimum temperature is maintained while your new addition is in transit to you. We review the actual weather conditions in the destination of all orders to optimize the packing specific to your area

Current overnight delivery charges will be presented to you at checkout.

All livestock includes tracking with New Zealand Couriers. Your tracking information will be automatically emailed to you approximately around 4-6pm on the day of shipping. If you haven’t received your tracking email, please email us on info@stg-emanz-431.uw2.rapydapps.cloud and we will send you your tracking information.

It’s important you track your parcel to ensure its delivered to you quickly. We also recommend you call your local NZ Couriers Depot to ensure the depot delivers your parcel promptly. When you call please quote your tracking or consignment number.

You can also request your parcel be sent to your local NZ Couriers Depot for direct collection. This is recommend as it normally allows the parcel to be picked up early in the morning. If you would like this please let us know in the order notes, and let us know which NZ Couriers depot you would like to collect from. You can see a list of NZ Courier Depots here.

We ship livestock between Tuesday – Thursday. If you need a specific arrival date, please email us once your order is placed.

Livestock Courier Services within Auckland

Due to stress transit places on the fish, we do not ship any fish orders out within Auckland. All Auckland fish orders must be collected from our Auckland Store.

We do however continue to ship coral via overnight courier within Auckland.


Same Day Air New Zealand Airfreight

EasternMarine has partnered with Air NZ to provide a same day airfreight shipping option. This option is recommended for livestock as it reduces the stress to your new fish/coral/invert. Due to the nature of airfreight, it’s more expensive than our overnight courier option, however it reduces the time in transit to 2-6 hours depending on the arrival airport. Note: You’ll need to pick your livestock up from your local Air NZ serviced airport.
Same Day Airfreight is available to the following destinations: Blenheim, Christchurch, Dunedin, Hamilton, Gisborne, Invercargill, Kerikeri (Bay of Islands), Napier, Nelson, New Plymouth, Palmerston North, Queenstown, Rotorua, Tauranga, Timaru Wellington & Whangarei.
We require a minimum of 2 days to schedule an airfreight booking. All bookings are subject to space availability on flights.We ship livestock between Tuesday – Thursday. If you need a specific arrival date, please email us once your order is placed.
Note: Due to high costs associated with airfreight, all orders must include a minimum livestock value of $100 (excluding the cost of shipping) to be accepted for airfreight. This is purely to help cover internal costs in providing this service.
Standard airfreight charges cover a shipment weight up to 15kgs – as a rough guide, this is around 10 fish/coral (subject to size of the livestock shipped).

Airfreight Rates are presented to you at the checkout.